FAQ -
FREQUENTLY ASKED QUESTION

#1

What is the difference between sugar wax and sugar paste?

The two terms are often used in the same way, but it’s incorrect to call sugar paste wax. Sugar paste doesn’t have the same ingredients as traditional wax, and it doesn’t need heating. It’s completely natural. Unlike wax, sugar paste is applied in the opposite direction of hair growth and removed in the direction of hair growth. While some may think of sugar paste as a type of wax because both remove hair, they are quite different.

#2

What is the difference between classic wax and sugar paste?

Classic wax and sugar paste are both used for hair removal, but they differ significantly in ingredients, application, and technique.

• Ingredients: Classic wax contains synthetic substances, resins, and may require strips, while sugar paste is made from natural ingredients like sugar, water, and lemon juice.

• Heating: Classic wax needs to be heated to apply, whereas sugar paste is used at room temperature and doesn’t need heating.

• Application: Classic wax is applied in the direction of hair growth and removed against it, while sugar paste is applied against hair growth and removed in the same direction, making it less painful and gentler on the skin.

• Residue: Sugar paste is water-soluble, so it can be easily cleaned with water, unlike wax, which often requires oils to remove any residue.

#3

What is the difference between depilation and epilation?

Both epilation and depilation are methods of hair removal, but they work differently.

• Epilation: Involves removing hair from the roots, providing longer-lasting results. Examples of epilation products include sugar paste, wax, epilators, and laser hair removal devices.

• Depilation: Involves removing hair from the surface, offering temporary hair removal. Examples of depilation products include razors, shaving creams, and depilatory creams.

#4

What is Oriental Epilation and Body Sugaring?

Oriental Epilation is the original name for the ancient hair removal technique using sugar paste, a method that has been practiced for over 2,000 years, originating in Ancient Egypt.

On the other hand, Body Sugaring is the modern term designed to make this ancient method more accessible and easy to remember for today’s consumers.

While “Body Sugaring” simplifies and popularizes the technique, Oriental Epilation preserves the rich history and tradition of sugar paste as a natural depilation method used for millennia.

Balancing Textures
with Seasons and Expertise

CLEOPATRA Sugar Pastes are available in various textures, allowing users to find the ideal paste for their working environment, season, technique, and level of expertise. Additionally, all CLEOPATRA Sugar Pastes can be mixed, helping you adapt to seasonal changes.

HOT SEASONS

In high spring and summer temperatures, CLEOPATRA Sugar Pastes naturally soften:

Firmer pastes become more pliable and are easy to scoop directly from the jar, often ready for immediate use without the need for manual softening.
Softer pastes may become more liquid, and handling can be challenging for less experienced users due to melting and excessive stickiness.

Sugar Paste Mixing Tips for Summer:
If your paste begins to melt too quickly and you can’t adjust the air conditioning, try mixing a larger amount of a firmer paste with a smaller amount of a softer one:

Advanced Users: Mix 2/3 of STRONG – EPIL with 1/3 of SOFT – EPIL for a balanced texture.
Experienced Users: Mix 2/3 of SOFT – EPIL with 1/3 of INTIMATE – EPIL to maintain flexibility while managing heat.

Additional Tips for Hot Weather:

Cool the Room: Use air conditioning to maintain a comfortable temperature around 23°C.
Use a Spatula or Nitrile Gloves: These reduce direct contact with warm hands, minimizing melting and stickiness.
Use Body Powder: Sprinkle body powder on melting paste to absorb moisture and enhance handling.

Note: While some users refrigerate the paste to firm it up, we don’t recommend this. Once removed from the fridge, the paste becomes too hard and will require softening, and after a few strokes, it may start melting again. Instead, follow the tips above for a more stable solution.

COLD SEASONS

In autumn and winter, CLEOPATRA Sugar Pastes naturally firm up:

Softer pastes become slightly firmer, often ready for immediate use without additional softening.
Firmer pastes may become very hard and require softening before use.

Mixing Tips for Winter:
If your pastes become too firm and there’s no time to adjust the heating, try mixing a larger amount of a softer paste with a smaller amount of a firmer one:

Advanced Users: Mix 2/3 of SOFT – EPIL with 1/3 of STRONG – EPIL for optimal handling in cooler conditions.
Experienced Users: Mix 2/3 of INTIMATE – EPIL with 1/3 of SOFT – EPIL for a softer, more manageable consistency.

Additional Tips for Cold Weather:

Heat the Room: Warm the room to around 23°C. Avoid overheating, which canmake the paste too soft.
Soften the Sugar Paste: Firmer pastes can be softened with a few drops of water, manual techniques, or, if needed, cautious heating.

Note: The goal is to soften the sugar paste so it can be easily removed from the jar and effectively adheres to hair for a smooth epilation process.

Choosing Textures Based on Experience Level
Regardless of the season, experienced users often prefer softer CLEOPATRA Sugar Pastes, as these enable quicker, more efficient treatments once application and removal techniques are mastered. Beginners typically start with firmer pastes for better control during removal. As confidence grows, they may transition to softer pastes, like SOFT – EPIL or INTIMATE – EPIL, for enhanced efficiency.

Remember: Adjust CLEOPATRA Sugar Paste to suit your needs—don’t adjust yourself to the sugar paste!

TAKING FIRMER SUGAR PASTE
OUT OF THE PLASTIC JAR

If you need to remove a firmer CLEOPATRA Sugar Paste from the plastic jar, follow these steps before resorting to heating:

Manual Extraction Steps

Step One – Gently Insert Fingers
Dip your fingers, including your thumb, into the center of the plastic jar.

Step Two – Allow Fingers to Sink
Wait patiently as your fingers sink into the paste. If the sugar paste is quite firm, your body warmth will help soften it slightly.

Step Three – Gather the Paste
Once your fingers have sunk into the paste, bring your fingertips together to grip the paste.

Step Four – Slowly Lift the Paste
Carefully pull the sugar paste up and out of the jar.

Step Five – Repeat if Necessary
If you need more paste, repeat the process two to three times until you’ve gathered the desired amount.

Step Six – Cut the Paste
Break the bond with the remaining paste in the jar by using a circular hand motion.

Alternative Softening Methods
If manual extraction is challenging, you may try one of the following methods:

Heater
If you’re a professional, using a dedicated sugar paste heater is the simplest and most controlled option.
Microwave
Use the microwave only in rare cases, and with extreme caution. Begin with very short bursts of 3–5 seconds, depending on your microwave’s strength. After each round, tilt the jar—if the paste doesn’t move, it’s safe to touch. If it shifts or flows, it’s overheated. Allow it to cool for at least 30 minutes before attempting to handle it again. Repeat short bursts as needed, but be careful not to overheat, as this can result in burns.
Hot Water
Pour boiling water into a small bowl and place the jar in the water. Ensure no water enters the jar. After a few minutes, test the paste by pressing it to check if it’s softened.
Radiator
Place the plastic jar on a radiator. Wait a few minutes, then press the paste to check the consistency.

Note: When using hot water or a radiator, the bottom part of the paste will soften faster than the top. If using a 700g jar, dip your fingers halfway down; for a 120g jar, go to the bottom. This will help mix the different textures in the jar.

Important Notice
If you overheat the paste, let it cool to room or body temperature (no hotter than 37°C) before use. Never apply hot sugar paste directly to the skin, as it can cause burns.

What if the paste is firm, but has a sticky (syrupy) layer on top?
Although CLEOPATRA Sugar Paste doesn’t truly expire—thanks to its main ingredient, sugar, which acts as a natural preservative. In rare instances, a syrupy layer may form on the surface if the paste hasn’t been used for an extended period, causing some of the healing ingredients to separate slightly.
No need to worry! Simply dip your fingers deeper into the jar and mix the syrupy layer back into the paste until the texture is smooth and uniform. If the syrupy surface persists, this could indicate that water has seeped into the jar, it was left uncovered, or it was stored in a bathroom where excess moisture may have entered the container.

FAQ - FREQUENTLY ASKED QUESTION

#1

#2

#3

#4

Balancing Textures with Seasons and Expertise

HOT SEASONS

COLD SEASONS

TAKING FIRMER SUGAR PASTE OUT OF THE PLASTIC JAR

FAQ -
FREQUENTLY ASKED QUESTION

Balancing Textures
with Seasons and Expertise

TAKING FIRMER SUGAR PASTE
OUT OF THE PLASTIC JAR